Housing and nuisance
In apartment buildings, the majority of noise from your neighbours are part of the normal life and cannot be regulated. If the noise coming from your neighbour is disruptive, you should have a chat with your neighbour.
Residents should note that the sounds of living can also be heard at night. Normal living sounds include showering at night and other types of normal movement, or the sounds of children playing during the day.
Tip: When planning your own party, you should always notify other residents with a note, for example.
Recurring, loud shouting or playing loud music in the apartment, partying in the middle of the night or making other loud noise in the apartment should be addressed. Actions that disrupt other residents in apartments, common facilities and courtyards is not permitted, whether it happens at night or during the day.
Disruptive actions may include playing the piano for several hours a day, constant barking of dogs, or listening to loud music. The building rules and regulations include silent hours that all residents must follow. Making loud noises at night should always be avoided.
When should I get in touch?
If a conversation with your neighbour does not change the situation and disruptive actions continue, please contact your landlord. You should not tolerate disruptive actions for too long. The landlord can contact the person who causes nuisance and issue a notice or warning if necessary. Therefore, it is important that AYY’s housing services are informed about disruptive actions in the building.
Whom should I contact?
- AYY’s Services Office is only open during the day, so serious disruptive actions at night and at weekends should be reported to the police.
- If you hear noises that sound like violence or suspect that a resident’s life is in danger in the apartment, you must always contact the police immediately by calling the emergency number 112. Only the police may intervene in such a situation.
- If you are concerned about your neighbour, you can contact Western Uusimaa Social and Crisis Emergency Services, tel. 09 816 42439.
- If disruptive actions are recurring, you can submit a written report to AYY’s housing services. AYY will not take action if disruptive actions are minor and short-term.
How do I report recurring disruptive actions?
Please report any disruptive actions in writing. In the form bank, you can find a form for reporting nuisance.
It is very important that the report of disruptive actions is made together with other residents. You can also ask a castle warden to sign the report of nuisance. The names of the signatories of the report will not be disclosed to the person who has caused the nuisance when the process is addressed within AYY. Please note, however, that each informant must be prepared to testify in court if the situation so requires.
Please submit a signed and scanned report of nuisance to [email protected] or AYY’s Services Office at Otakaari 11.
The ABCs of Housing
On this page, you will find a collection of general housing instructions, such as the booking of laundry rooms or getting a parking space for yourself.
Residents’ FAQ
This page features a collection of common questions that residents may have. If you cannot find an answer to your question here, contact Housing Services.
Services for Residents
Learn how to use and make reservations for the sauna, parking spaces and laundry rooms.
AYY Services Office
At the AYY Services Office you can ask about anything related to student life. We also help you with questions concerning housing search, keys, moving, renting and apartments. You can also contact the services office by phone.
