AYY services office

At AYY services office, you can ask about anything related to student life. We assist you with inquiries regarding finding housing, moving, and all matters related to residence. You can also contact the services office by phone.
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Services office opening hours

AYY services office is open on Mondays, Wednesdays and Fridays from 12 noon to 3 pm.

On moving days (the first weekday of every month), we are open only for moving-related matters from 12 noon to 4 pm. The moving days for spring 2024 are 2 January, 1 February, 1 March, 2 April and 2 May.

Exceptional opening hours

  • The Service office is closed on Friday 10th May 2024

You can reach us by e-mail and phone when our office is closed. Please also note the exceptional opening hours of telephone service, which can be found below. We will notify you by e-mail of any exceptional opening hours concerning the collection of keys, among other things.

Contact

Visit the services office

Street address: Otakaari 25, 02150 Espoo
Postal address: AYY (Housing), PL 69, 02150 Espoo

Housing

Telephone: +358 50 520 9410
Telephone hours: Mondays to Thursdays 12 noon – 4 pm and Fridays 12 noon – 3 pm
Email: [email protected]

Membership and rental facilities

Telephone: +358 50 520 9400
Telephone hours: Mondays to Thursdays 12 noon – 4 pm and Fridays 12 noon – 3 pm
Email: [email protected]

Exceptional opening hours of telephone service

  • Ascension Thursday 9th May and Friday 10th May : Telephone service for housing and member services is closed.

When the office is open, we answer the phone along with customer service whenever possible. 

See also:
Frequently asked questions and contact forms concerning housing.

Contact information
Maintenance and door opening service
Frequently asked questions about housing and member services
Student card and Frank App

Accessibility of services office

AYY’s office is located at Otakaari 25. The office is located on two floors. The services office is located on the upper floor. However, the services office is on the street level when arriving from Otakaari. If you arrive by taxi or order a taxi to our office, please ask the driver to drive to the Otakaari entrance.

Unfortunately, the front door of the office does not open automatically. If you need help, please press the doorbell on the right side of the door or call us on 050 520 9400. The doors are locked outside the opening hours. There is a door ramp at the front door.

The customer service desk and meeting rooms upstairs are accessible. There is an accessible bathroom on the second floor of the office with access from the lobby. Assistance dogs are welcome in our office.

You can always ask for more information about the accessibility of our office. Please find our contact details above.

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