AYY services office

At AYY services office, you can ask about anything related to student life. We assist you with inquiries regarding finding housing, moving, and all matters related to residence. You can also contact the services office by phone.

Services office opening hours

AYY services office is open on Mondays, Wednesdays and Fridays from 12 noon to 3 pm.

On moving days (the first weekday of every month), we are open only for moving-related matters from 12 noon to 4 pm. The moving days for summer 2024 are 2 May, 3 June, 1 July and 1 August.

Exceptional opening hours

  • The service office will close for Midsummer on Thursday 20th June at 14.00. We will be open again on Monday 24th June. Happy Midsummer!

  • The Service office is closed 4.-28.7.2024

You can reach us by e-mail and phone when our office is closed. Please also note the exceptional opening hours of telephone service, which can be found below. We will notify you by e-mail of any exceptional opening hours concerning the collection of keys, among other things.


Visit the services office

Street address: Otakaari 25, 02150 Espoo
Postal address: AYY (Housing), PL 69, 02150 Espoo


Telephone: +358 50 520 9410
Telephone hours: Mondays to Thursdays 12 noon – 4 pm and Fridays 12 noon – 3 pm
Email: [email protected]

Membership and rental facilities

Telephone: +358 50 520 9400
Telephone hours: Mondays to Thursdays 12 noon – 4 pm and Fridays 12 noon – 3 pm
Email: [email protected]

Exceptional opening hours of telephone service

  • On Thu 20th June 2024 the telephone service for housing and member services closes at 2pm. Have a nice Midsummer!

  • 4.-28.7.2024 Telephone service for housing and member services is closed

When the office is open, we answer the phone along with customer service whenever possible. 

Contact information
Defect situations and door opening service
Frequently asked questions about member services
Frequently asked questions about housing

Accessibility of services office

AYY’s office is located at Otakaari 25. The office is located on two floors. The services office is located on the upper floor. However, the services office is on the street level when arriving from Otakaari. If you arrive by taxi or order a taxi to our office, please ask the driver to drive to the Otakaari entrance.

Unfortunately, the front door of the office does not open automatically. If you need help, please press the doorbell on the right side of the door or call us on 050 520 9400. The doors are locked outside the opening hours. There is a door ramp at the front door.

The customer service desk and meeting rooms upstairs are accessible. There is an accessible bathroom on the second floor of the office with access from the lobby. Assistance dogs are welcome in our office.

You can always ask for more information about the accessibility of our office. Please find our contact details above.

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