AYY Services Office
|Tue - Thu:||Closed|
|Sat - Sun:||Closed|
Services Office is open on Mondays and Fridays 12 noon - 4pm until further notice.
You can reach us by e-mail and phone when our office is closed. Please also note the exceptional opening hours of the telephone service, which can be found below. We will notify you by e-mail of any exceptional opening hours concerning the collection of keys, among other things.
To ensure social distancing, we only let in three people in the lobby to wait for their turn to be served. So please wait for your turn outside if there are already three people in the lobby.
To ensure the safety of our personnel and customers, we kindly ask everyone who visits the AYY office to wear a face mask and to disinfect their hands when arriving and leaving the office.
At the AYY's Services Office, you can, among other things, get a new year tag for your student card, collect keys for AYY’s facilities, use the internet and ask about anything related to student life. We will also help you with questions concerning housing search, moving, renting and apartments.
Street address: Otakaari 11, 02150 Espoo
Postal address: AYY (Housing), PL69, 02150 Espoo
Send Us Email
Housing: +358 50 520 9410, Mon-Fri 12noon–4pm
Membership and rental facilities: +358 50 520 9400, Mon-Fri 12noon–4pm
We will answer calls whenever possible along with other customer service responsibilities. Housing services have no phone service on moving days (first weekday of every month).
AYY’s office is located at Otakaari 11. The office is located on two floors. The services office is located on the upper floor. However, the services office is on the street level when arriving from Otakaari. If you arrive by taxi or order a taxi to our office, please ask the driver to drive to the Otakaari entrance.
Unfortunately, the front door of the office does not open automatically. If you need help, please press the doorbell on the right side of the door or call us on 050 520 9400. The doors are locked outside the opening hours. There is a door ramp at the front door.
The customer service desk and meeting rooms upstairs are accessible. There is an accessible bathroom on the second floor of the office with access from the lobby. Assistance dogs are welcome in our office.
You can always ask for more information about the accessibility of our office. You can find our contact information above.