Frequently asked questions about housing and member services

Here you will find the answer to most of the questions the students have regarding housing applications, student cards and membership fees.

The most important steps in a nutshell

New students are entitled to student services at the beginning of the academic year from 1 Aug 2022 onwards. However, you can apply for AYY's housing as soon as you have received a confirmation of study place. The membership fee payment is required if you accept a housing offer. You can pay the fee when you make the enrolment for the semester and exchange students can pay the fee when they arrive in Finland. New students can accept an apartment offer already from 1 July onwards.


New student

  1. Accept your offer of admission at My Studyinfo.
  2. Enrol as an attending or non-attending student in the OILI service of My Studyinfo and pay the student union membership fee for the period of attendance at the same time.
    --> As an attending student, you will have access to the student union member services  from 1 Aug onwards. You can apply for AYY’s housing immediately after the payment.
  3. Pay the health care fee to Kela by 30 Sept.
    --> You can use the services of the Finnish Student Health Service (FSHS) from 1 Aug onwards.
  4. Order a student card from Frank or Pivo. After paying the student union membership fee, the payment information is registered in the Frank system within 1–5 working days.
    --> Read more about student cards and the differences between them: FAQ about student card. The student status and all student benefits will be valid when the academic year starts on 1 Aug 2022.
  5. If you ordered a plastic student card, pick up the academic year tag from AYY’s Services Office at the beginning of the academic year. The academic year tag indicates your current student status.
  6. The HSL application for public transport entitles you to student discount from 1 Aug onwards. Information on student discount on HSL’s website. The application receives information about your student status from the digital service of the Finnish National Agency for Education.
  7. Please feel free to ask for advice if you cannot find an answer on this page!

Students continuing their studies

Enrol as an attending or non-attending student in OILI service, and pay the student union membership fee at the same time.

As an attending student, student union member services and other student benefits continue to be at your service. If you cannot pay your membership fee via OILI service, please contact your study office or Aalto student services: Contact for Aalto student services

Doctoral Students

Enrol as an attending or non-attending student in OILI service.

Doctoral students have the opportunity to join AYY immediately after being approved to complete a doctoral degree. Otherwise, one can join AYY in connection with the next registration period.

Read more about membership as a doctoral student

Exchange students

Joining the student union is voluntary for exchange students. You can become a member after receiving your Aalto University student number. Exchange students can join the student union at any time, even after the enrolment period. Please note that since it is voluntary for exchange students to join the Student Union, the membership fee will not be refunded in case you cancel your membership.

Read more about AYY membership as an exchange student

Frequently asked questions about fees, membership services and student card

Frequently asked questions about housing

Aalto University Student Union owns 2,600 apartments in the Helsinki metropolitan area, which are home to 3,200 members of the Student Union. On How to Apply for Housing page, you will find information on eligibility and more detailed application instructions. You can read more about apartment types and locations here. AYY’s apartments are applied for in the Domo system.

I cannot find an answer to my question.

If you have any questions about housing, check the Applicant’s FAQMoving FAQ and Residents’ FAQ. You can also send us a message about any housing issues.

You can contact the service and housing advisers by e-mail or phone during the opening hours of the services office. Read more here.

If you have any questions related to annual enrolment, look at Aalto’s page for new students.

Student health care reforms 2021
Mantan lakitus, ihmnisia nosturissa, konfettia

Welcome to Aalto University and the Student Union!

On this page, you can find important information for new students and some tips for the early stages of your studies.

Your Student Union

Hi new Aalto student, and welcome to study!

You will certainly become very familiar with us over the years, but to get started, here are briefly some of the most important points of information that will help you get the most out of your student union and the services and opportunities it offers.

Hi new Aalto student, and welcome to study!
Kuva, jossa ihmiset kävelee poispäin

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Annual enrolment starts on 2 May - remember the health care fee
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