Frequently asked questions about housing and member services

Here you will find the answer to most of the questions the students have regarding housing applications, student cards and membership fees. The services office and telephone service will be closed for summer from 5 July to 26 July. You can contact us by e-mail.
A big tree in front of metro station in the summer. A student walking by.

The most important steps in a nutshell

New students are entitled to student services at the beginning of the academic year. However, you can apply for AYY's housing as soon as you have received a confirmation of study place. You need to be an AYY member in order to live in our apartment.

New student

  1. Accept your offer of admission at My Studyinfo.
  2. Enrol as an attending or non-attending student in the OILI service of My Studyinfo and pay the student union membership fee for the period of attendance at the same time.
    --> As an attending student, you will have access to the student union member services  from 1 Aug onwards or in the spring from Jan 1st onwards.
  3. Pay the health care fee to Kela by 30 Sept or in the spring by 31st Jan.
    --> You can use the services of the Finnish Student Health Service (FSHS) from the beginning of the academic year.
  4. Order a student card from Frank. After paying the student union membership fee, the payment information is registered in the Frank system within 1–5 working days.
    --> Read more about student cards and the differences between them: FAQ about student card. The student status and all student benefits will be valid when the academic year starts.
  5. If you ordered a plastic student card, pick up the academic year tag from AYY’s Services Office at the beginning of the academic year (August 1st or later). The academic year tag indicates your current student status.
  6. The HSL application for public transport entitles you to student discount from 1 Aug onwards. Information on student discount on HSL’s website. The application receives information about your student status from the digital service of the Finnish National Agency for Education.
  7. Please feel free to ask for advice if you cannot find an answer on this page!

Students continuing their studies

Enrol as an attending or non-attending student in OILI service, and pay the student union membership fee at the same time.

As an attending student, student union member services and other student benefits continue to be at your service. If you cannot pay your membership fee via OILI service, please contact your study office or Aalto student services.

Doctoral Students

Enrol as an attending or non-attending student in OILI service.

Doctoral students have the opportunity to join AYY immediately after being approved to complete a doctoral degree. Otherwise, one can join AYY in connection with the next registration period.

Read more about membership as a doctoral student

Exchange students

As an exchange student, you can become a member of AYY if you wish, but membership is voluntary. However, living in AYY housing requires membership. If you want to become a member, please contact your own student affairs office or Aalto Student Services.

You can also become a member after the university’s enrolment period. However, the membership fee will not be refunded even if you discontinue your membership.

Read more about AYY membership as an exchange student

Frequently asked questions about fees, membership services and student card

Rental facilities

AYY's members can rent saunas, meeting rooms and venues for academic dinner parties at an affordable price.

Frequently asked questions about housing

Aalto University Student Union owns 2,600 apartments in the Helsinki metropolitan area, which are home to 3,200 members of the Student Union. On How to Apply for Housing page, you will find information on eligibility and more detailed application instructions. You can read more about apartment types and locations here. AYY’s apartments are applied for in the Domo system.

I cannot find an answer to my question.

Contact us in housing matters: [email protected] or concerning member services: [email protected].

You can contact the service and housing advisers by e-mail or phone during the opening hours of the services office. Read more here.

If you have any questions related to annual enrolment, look at Aalto’s page for new students.

If you have housing-related questions, check also the Applicant’s FAQMoving FAQ and Residents’ FAQ.

Mantan lakitus, ihmnisia nosturissa, konfettia

Welcome to Aalto University and the Student Union!

On this page, you can find important information for new students and some tips for the early stages of your studies.

Your Student Union

Hi new Aalto student, and welcome to study!

You will certainly become very familiar with us over the years, but to get started, here are briefly some of the most important points of information that will help you get the most out of your student union and the services and opportunities it offers.

Hi new Aalto student, and welcome to study!

Membership Fee

In order to enrol as an attending degree student at Aalto University, you must pay the membership fee of Aalto University Student Union (AYY).

Membership and Student Card
  • Published:
  • Updated:
URL copied!

Read more news

Apply to RepCo!
Ajankohtaista Published:

Don't settle for grumbling, apply to RepCo!

The nomination of candidates of this fall's Representative Council election is open until 2 October 4 p.m.
Hae vapaaehtoiseksi
Ajankohtaista Published:

Apply as a volunteer

This is your chance to participate in making the best student life in the world.
Mies hymyilee värikkäässä paidassa
Ajankohtaista Published:

AYY nominates Totti Korpua as a candidate of SYL's board in 2024

Aalto University Student Union nominates Totti Korpua to the board of the National Union of University Students in Finland. The board will be elected at the federal meeting on 17-18 November 2023 in Tampere.
"We demand decision-makers to show backbone and eradicate racism"
Ajankohtaista, Kannanotot ja lausunnot Published:

We demand decision-makers to show backbone and eradicate racism

Student unions AYY, HYY, ISYY, JYY, SHS, TYY, TREY, VYY, ÅAS, OYY, LTKY and ArtSU are dismayed at the state of the ongoing racism debate in society and demand concrete measures to eradicate racism. Racist statements made by people in high places have shown what is wrong with racism debate: people targeted by racism are not listened to, racist comments are diminished or taken as a joke, and the debate gets sidetracked. We need anti-racist actions, understanding and solidarity.