Frequently asked questions about member services

Here you will find answers to most of the questions students have about housing applications, student cards and membership fees.
A big tree in front of metro station in the summer. A student walking by.

The most important steps in a nutshell

Student services for new students come into effect at the beginning of the academic year. However, you can apply for AYY housing as soon as you have received a confirmation of your study place. You need to be a member of AYY in order to live in AYY housing.

New students

  1. Accept your offer of admission at My Studyinfo.
  2. Enrol as an attending or non-attending student in the OILI service of My Studyinfo and pay the student union membership fee for the period of attendance at the same time.
    --> As an attending student, you will have access to student union member services  from 1 Aug onwards or in the spring from 1 Jan onwards.
  3. Pay the health care fee to Kela independetly, as Kela does not send you an invoice. Check out the due date for the payment here.
    --> You can use the services of the Finnish Student Health Service (FSHS) from the beginning of the academic year.
  4. Order a student card from Frank. After paying the student union membership fee, the payment information is registered in the Frank system within 1–5 working days.
    --> Read more about student cards and the differences between them: FAQ about student card. The student status and all student benefits will be valid when the academic year starts.
  5. If you ordered a plastic student card, pick up the academic year tag from AYY’s Services Office at the beginning of the academic year (1 August or later or if you only enroll for the spring semester, 1 January or later). The academic year tag indicates your current student status.
  6. The HSL application for public transport entitles you to student discount from 1 Aug onwards. Information on student discount on HSL website. The application receives information about your student status from the digital service of the Finnish National Agency for Education.
  7. Please feel free to ask for advice if you cannot find an answer on this page!

Continuing students

Enrol as an attending or non-attending student in OILI service, and pay the student union membership fee at the same time.

As an attending student, student union member services and other student benefits continue to be at your service. If you cannot pay your membership fee via OILI service, please contact your study office or Aalto student services.

Doctoral students

Enrol as an attending or non-attending student in OILI service.

Doctoral students have the opportunity to join AYY immediately after being approved to pursue a doctoral degree. Otherwise, one can join AYY in connection with the next enrolment period.

Read more about membership as a doctoral student

Exchange students

AYY requires that exchange students be members of AYY before being offered housing. Exchange students are always offered shared housing. 

To become a member, please contact your own student affairs office or Aalto Student Services.

You can also become a member after the university's enrolment deadline. However, the membership fee will not be refunded even if you discontinue your membership.

Read more about AYY membership as an exchange student


Frequently asked questions about fees, membership services and student card

Rental facilities

AYY's members can rent saunas, meeting rooms and venues for academic dinner parties at an affordable price.

I cannot find an answer to my question.

With housing-related matters, please contact us at [email protected]. With membership issues, please contact member services: [email protected].

You can contact service and housing advisers by e-mail or phone during the opening hours of the services office. Read more here.

If you have any questions regarding annual enrolment, please check out Aalto’s page for new students.

Mantan lakitus, ihmnisia nosturissa, konfettia

For new students

On this page, you will find important information for new students and some tips for the early stages of your studies.

Your student union

Hi new Aalto student, and welcome to study!

You will certainly become very familiar with us over the years, but to get started, here are briefly some of the most important points of information that will help you get the most out of your student union and the services and opportunities it offers.

Hi new Aalto student, and welcome to study!

Membership fee

In order to enrol as an attending degree student at Aalto University, you must pay the membership fee of Aalto University Student Union (AYY).

Membership and student card
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