3. Follow and update your application in Domo
Processing of applications
Apartment applications are processed at AYY’s Housing Services and scored in accordance with the scoring guideline.
If you have applied for an AYY apartment before and have no new attachments to your new application, Domo will process your application automatically. So, if you are applying for urgency scores, make sure to attach the document based on which you are applying for the scores to each application separately.
Following and editing
Once the application has been processed, you can monitor the progress of your queuing in Domo.
You can also edit your application, i.e. you can remove apartments and change the moving date without this affecting your placement in the queue. If, for example, your income or life situation changes in a way that affects receiving urgency scores, please update your account details or your application. You can add new attachments to your application, in which case the application will be reviewed again and may be rescored.
Application’s position in the queue
The applications are placed in a queue based on their application dates and scores. Exceptions to this are new students’ applications to single rooms in shared apartments: their position in the queue is determined by a lottery process, which means that their application dates are irrelevant.
The application’s position in the queue may vary if its scoring changes due to changes in the applicant’s life or if applications made to the same queue later gain more scores and move ahead of the application. In addition, queues for the shared apartments are affected by the lottery.
An apartment application is valid for three months from its submission date. The Domo system sends the applicant email reminders of the application’s expiry.
If the applicant does not renew their apartment application, it will be removed from the queue. Expired applications will not be restored back in the queue.
4. React to apartment offers
An apartment offer must be accepted within the time specified in the offer.
An offer is accepted by uploading the signed tenancy agreement into the Domo system. The signed agreement is checked by the Housing Services and signed digitally. A signed agreement is immediately binding.
Please pay attention to the appearance and quality of the attachment you upload, as the attachment in question is your official tenancy agreement. Also note that all tenants in the apartment must sign the same agreement, as only one file can be uploaded into Domo.
It is the applicant’s responsibility to ensure that they are able to accept an offer by email. If you are unable to check your email due to a trip, for example, notify Housing Services. This way, when necessary, they will be able to grant you enough time to react to the apartment offer.
If you do not want to accept the apartment for some reason, please reject the offer as quickly as possible, so that it can be offered to the next person in line straightaway.
5. What happens next?
Restoring applications to the queue
When you receive an apartment offer, your applications to all apartment groups are removed from the queue. However, you may restore three apartment groups into the queue, excepting the apartment group your offer was from.
The apartment groups being in separate applications does not affect the restoring. If the applicant has applied to the same apartment group, e.g. studios in the Teekkari Village, in multiple applications and chooses to restore the Teekkari Village studios after receiving an offer, Domo is able to restore all Teekkari Village studios that have been applied for, even if they were in separate applications. It is always three apartment groups that can be restored into the queue, even if the applicant has multiple applications applying to different apartment groups.
Terminating an agreement
As apartment offers are accepted by signing a tenancy agreement, an accepted offer can only be cancelled by terminating the tenancy agreement. Please note that the notice period of a tenancy agreement is one full calendar month.
If you want to terminate the agreement before it begins, contact AYY’s Housing Services, as it is not possible to terminate agreements in Domo before the tenancy period has begun.
After you sign an agreement, AYY will not offer you a new apartment in the same apartment group for three months. You may, however, receive a transfer to an apartment in a different apartment group after two months already.
Deposit and rent
AYY sends tenants separate invoices for the payment of the deposit and the rent. The invoices are typically sent around the turn of the month as the tenancy begins. The due date is the 6th day of the month.
The keys are picked up at the AYY Office (Otakaari 11) on the moving day. An exchange of keys can also be arranged with the resident moving out. See the detailed instructions in the moving-in instructions.