Christmas 2020 and New Year - questions and answers about member services

Our member services and the Services Office are closed, with the exception of the moving day and a few other exceptions. We will be on vacation from 18 Dec to 27 Dec when we will not respond to messages. Our telephone service will be open on 30 Dec and 31 Dec at 12noon−4pm.
Joulutonttu laittaa avaimet postiluukusta kirjekuoressa
In December, you can return the apartment keys to the mailbox of AYY’s Services Office in an envelope.

Our Services Office is closed for the time being due to the corona situation. Check the current opening hours here

On the moving day on Monday, 4 Jan 2021, our Services Office will be open from 12noon to 4pm for matters related to moving.

You can collect academic year tags on Tuesday, 5 Jan, from 1pm to 5pm and on Tuesday, 12 Jan, from 12noon to 5pm.

See our updated corona release  for current instructions.

Housing related questions

Questions on academic year tags, facilities and association mail

Where can I find more information?

AYY’s Services Office is on Christmas holiday on 19 Dec−27 Dec and during this time your questions cannot be answered. You can submit your housing questions with this form and questions about other member services (e.g. facilities and academic year tags) with this form .

AYY’s weekly newsletter will have a Christmas break. This year’s last weekly newsletter will be published on 14 Dec and the first weekly newsletter of 2021 will be published on 10 Jan. Subscribe to the weekly newsletter here. You can submit your own piece of news through this form .

If you are moving houses, please check FAQ concerning moving and the checklist for movers.

Also follow the updated corona release.


Have a peaceful and relaxing Christmas!

AYY:n toimiston julkisivu

Updated corona release: Rental facilities are open, Services Office is open Mondays and Fridays 12-15

AYY actively follows government releases and considers the health and well-being of its members, volunteers, associations, and employees in all its actions. The release will be updated when new measures are introduced.

Updated corona release: Rental facilities are open, Services Office is open Mondays and Fridays 12-15
Kodikas asunto Otaniemessä

Instructions for moving residents

Are you moving in or out of AYY’s apartment? You can check the current reminders here.

Instructions for moving residents
Hei sinä yliopistossa opiskeleva. Terveydenhuoltosi muuttuu 1.1.2021. Ota faktat haltuun

Student health care reforms 2021 - digital services are expanding and the health care fee must be paid to Kela

From the beginning of 2021, the health care fee will be paid to Kela on your own initiative through the electronic services. In connection with the reform, the service network and digital doctor services will also expand.

Student health care reforms 2021 - digital services are expanding and the health care fee must be paid to Kela

AYY Services Office

At the AYY Services Office you can, among other things, get a new year tag for your student card, collect keys for AYY’s rental facilities, use the internet and ask about anything related to student life. We also help you with questions concerning housing search, keys, moving, renting and apartments.

AYY Services Office
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