See our updated corona release for current instructions.
When the Services Office is closed in December, you can return the apartment keys to the mailbox of AYY’s Services Office in an envelope. Please remember to close the envelope and write your own name and the address of the apartment you are moving out from. The mailbox is located on a white wooden door on the corner of the Services Office, approx. 10 metres from the main door to the right.
If you exchange keys with a new/leaving resident, you can return the key exchange agreement to AYY*s mailbox or send it electronically to [email protected].
Unfortunately, you cannot get the keys before the moving day on 4 Jan 2021. If a leaving resident is able to exchange the keys with a new resident, you can get the keys earlier if agreed. You can find the key exchange form here.
When the Services Office is closed, we cannot lend spare keys to the apartment. If you lock yourself out, please contact your maintenance company here.
If you have not yet booked a parking space, you can book it by filling in this form https://lomake.ayy.fi/asuminen/autopaikat/ .
You can only collect the parking permit when AYY’s Services Office is open. The Services Office is closed for the time being. You can see the updated opening hours on our website https://www.ayy.fi/fi/ayyn-palvelutoimisto.
Residents’ saunas were closed on 30 Nov for the time being. We recommend that you avoid using residents’ club rooms. We are unable to estimate when the building saunas will be in use again. Please actively follow your e-mail to which AYY will inform you about the changes.
Subscribe to AYY’s weekly newsletter list, and you will receive the latest updates with the newsletter usually published on Mondays or follow our updated corona release. Please note! The weekly newsletter will take a Christmas break, so this year’s last newsletter will be published on 14 Dec and the next year’s first weekly newsletter will be published on 11 Jan.
There is a separate registration period for the spring term 2021, during which you can change your registration information if necessary. The registration period for the spring term is 30 Nov 2020−8 Jan 2021.
Registration is done in WebOodi by paying the student union membership fee. The membership fee is paid with online banking IDs when the payment and registration are logged directly in the student register. If you are unable to pay the membership fee directly via WebOodi, you can send us email to [email protected].
More information on paying the membership fee can be found here.
From January 2021 onwards, university students and students in universities of applied sciences entitled to the services of the Finnish Student Health Service (FSHS) will pay a health care fee to Kela . Read more about the reform here.
The validity of the plastic student card and your student status are proved by the academic year tag. If you have registered for attendance for the spring term of 2021 and were absent for the autumn term 2021, you can collect a new academic year tag for your student card from the Services Office in January. Opening hours of the Services Office can be found on our website: https://www.ayy.fi/en/ayy-services-office
At the beginning of January, we will distribute academic year tags at AYY’s Services Office on two days: Tue, 5 Jan, 1pm–5pm and Tue, 12 Jan, 12noon–5pm. Due to a change in the membership register, changes to the schedule are possible, please check current information on the Services Office website.
We also recommend everyone to download Frank App to their phone and launch a free digital student card. For students attending in the spring of 2021, the card will start working at the beginning of the academic term, i.e. in January.
Unfortunately, we cannot send academic year tags by mail, as the tag can only be put directly on the card. However, if you wish, you can send us your student card and we will send it back to you with a new tag. If you are sending the card by mail, please include the return envelope with the stamp and your address.
Address details can be found here: https://www.ayy.fi/en/ayy-services-office
All of AYY’s rental facilities are closed and out of use for the time being, which is why all reservations have been cancelled until 17 Jan 2021. New reservations can be made from 18 Jan onwards.
Bookings for January and the early year will be reviewed at the beginning of January, and any restrictions on use and bans on the use of facilities will be announced at that time.
For the time being, we do not accept new bookings for the van and trailer while the Services Office is closed.
AYY’s Services Office mainly accepts bookings within 1−3 days after making the booking and receiving the event safety form. More information on the approval of safety instructions can be found here: https://www.ayy.fi/en/ayys-facility-rental-instructions-have-been-updated
When AYY’s Services Office is on Christmas holiday on 19 Dec−27 Dec, no bookings will be accepted. All bookings made during this period will be accepted no earlier than the week starting on Mon, 28 Dec.
Collection of association mail must always be agreed separately with the Services Office, either by sending an e-mail to [email protected] or by calling the member services telephone service during the opening hours: 050 520 9400. Opening hours of the Services Office can be found on our website: https://www.ayy.fi/en/ayy-services-office
AYY’s Services Office is on Christmas holiday on 19 Dec−27 Dec and during this time your questions cannot be answered. You can submit your housing questions with this form and questions about other member services (e.g. facilities and academic year tags) with this form .
AYY’s weekly newsletter will have a Christmas break. This year’s last weekly newsletter will be published on 14 Dec and the first weekly newsletter of 2021 will be published on 10 Jan. Subscribe to the weekly newsletter here. You can submit your own piece of news through this form .
If you are moving houses, please check FAQ concerning moving and the checklist for movers.
Also follow the updated corona release.
AYY actively follows government releases and considers the health and well-being of its members, volunteers, associations, and employees in all its actions. The release will be updated when new measures are introduced.
From the beginning of 2021, the health care fee will be paid to Kela on your own initiative through the electronic services. In connection with the reform, the service network and digital doctor services will also expand.
At AYY services office, you can ask about anything related to student life. We assist you with inquiries regarding finding housing, moving, and all matters related to residence. You can also contact the services office by phone.
