Housing

Rental affairs and deposit

Invoices will be emailed to the address you have used to log in to Domo. Contact the financial administration, if you for example want to postpone your due date or have accidentally paid too much rent. A deposit invoice will also be emailed to you after you have made a new tenancy agreement. When the tenancy agreement has ended, the deposit will be refunded to the account you have provided no later than the 20th of the month.
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Payment of rent

Invoices will be emailed to the address you have used to log in to Domo. So please make sure that your contact details at Domo are up to date. The rent payment date is usually the 6th of the month.

You do not have to worry about payments before receiving invoices. Invoices are usually only sent close to the start date of the lease. The first rent and the deposit must be paid by the due date stated on the invoices. The due date is not necessarily the 6th of the month like in the following rental invoices. The due date for the first rental invoice and the deposit depends on when the invoices are sent to the tenant.

Invoices may include information on extended payment periods, so it is advisable to read your messages. The reference number remains the same in every invoice. If you want, you can also pay the rent in advance. Please note that the reference number will change when you sign a new lease with AYY when changing to a new apartment.

You can contact the financial administration with the rental affairs form if you have any concerns about the rent.

Payment of deposit

A deposit invoice will be emailed to you at the address you have used to log in to Domo. Please make sure that your contact details at Domo are up to date.

You do not have to worry about the payments until you receive invoices. Invoices are usually only sent close to the start date of the lease. The first rent and the deposit must be paid by the due date stated on the invoices. The due date is not necessarily the 6th of the month like in the following rental invoices. The due date for the first rental invoice and the deposit depends on when the invoices are sent to the tenant. Invoices may include information on extended payment periods, so it is advisable to read your messages.

If you have any concerns about the deposit, you can contact the financial administration with the deposit form.

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