Instructions for AYY's new residents
Greetings from your property owner! Your new lease for Aalto University Student Union housing will start soon. In this newsletter, you will find the most important information to help you get started at your new home. We are here for you and will help you with all the questions you may have. Congratulations on your new home!
We welcome new residents to pick up the keys on the moving day (the first weekday of the month). If you are unable to pick up the keys on the moving day, you can authorise someone else to collect the keys for you.
We welcome new residents to pick up the keys on the moving day (the first weekday of the month). If you are unable to pick up the keys on the moving day, you can authorise someone else to collect the keys for you.
How to move in
How to get the keys:
- You can pick up the keys to your new apartment from our services office (Otakaari 11, Espoo) on the first working day of the month between 12 noon and 4 pm. You can check the opening hours here.
- If you are unable to pick up the keys on the day of moving, you can authorise someone else to collect the keys for you with a power of attorney.
- The person collecting the keys must have a printed power of attorney. If you are unable to print the document, please send the power of attorney by email both to the person who will pick up the keys and to [email protected] before the day of moving.
- You can also exchange the keys with the previous resident. In this case, the leaving resident submits the signed key handover agreementto the services office on the day of moving. Please check the condition of the apartment before signing. By signing the agreement, you also accept the condition of the apartment. If you do not have the contact information of the previous resident, you can send the person a message via Domo's contact feature.
- The services office cannot give you the keys before the official moving day, even if the apartment is empty or the previous tenant has returned the keys.
How to inspect the apartment when moving in:
- Check the condition of your new home and fill out an electronic housing inspection form within one week of collecting the keys.
- If you are unable to collect the keys within a week from the moving day, please contact AYY real estate with this form.
- If there are any clear shortcomings or deficiencies in the apartment or cleanliness, please take photos and report the shortcomings/deficiencies immediately to AYY real estate.
- The maintenance company will help you with standard and acute deficiencies.
- Please contact us if you want to use a storage unit or if you have any other questions about storage space. A separate lease is made for each storage unit.
Living in AYY housing
Anything else to remember when moving in?
- Open an electricity contract if electricity is not included in the rent of your apartment.
- Check that fire alarms are working. Read more about fire safety here.
- We recommend that you take out home insurance. According to legislation, the tenant is responsible for both the movables in the apartment and for any damage caused to the apartment by their own actions. It is important to have home insurance because otherwise the previously mentioned damages will be paid by you.
- Remember to apply for Kela's housing allowance. You can check if you are entitled to the housing allowance and fill in the application on Kela website.
- Become familiar with AYY’s housing rules, which every tenant must follow when living in AYY housing. Please pay special attention to quiet hours.
- Subscribe to residents' newsletter to receive important and useful information about living in AYY housing.
Tips for getting started:
- You can make laundry room reservations at Domo.
- Contact us if you want to have a regular sauna reservation or parking space.
- Want to paint your apartment? AYY pays for the paints! Read the instructions.
- See the tips for recycling and waste sorting.
- Is there an internet connection? What if I lose my keys? Check the ABCs of Housing.
- Would you like to organise an event? Rent AYY’s facilities or saunas.
- Please remember to submit a notification of change of address and share your new address with family and friends as well.
Where can I find more information?
Visiting address: Otakaari 25, 02150 Espoo
Check the current opening hours here.
Telephone service for housing affairs
(weekdays 12 noon - 4 pm): +358 50 520 9410
Contact us via the form: ayy.fi/ask
For new residents
On this page, we have compiled important information for those who move houses, including details related to keys, the condition and renovation of the apartment, as well as electricity contracts.
The ABCs of housing
On this page, you will find a collection of general housing instructions, such as the booking of laundry rooms or getting a parking space for yourself.
Defect situations and door opening service
Information on door opening services and what to do in defect situations.