Residents’ FAQ
This page features a collection of common questions that residents may have. If you cannot find an answer to your question here, contact Housing Services.
Frequently Asked Questions
Check these first!
If you wish to send us a question, first pick a topic!
Applying for an apartment (external link)
Questions regarding applying for apartments, right of residence and moving.
Internet & TV (external link)
All questions related to the Internet and television are answered by Trinet
Faults and defects (external link)
Reports on faults and defects in apartments and buildings
Keys and door codes (external link)
Questions on new and lost keys
Painting the apartment (external link)
Ask for a voucher for purchasing paint
Parking (external link)
Inquiries on free parking space
Renovation (external link)
Questions regarding renovation of apartments
Storage spaces (external link)
With this form you can contact us on topics related to storage units.
Rental affairs (external link)
With this form, you can contact the financial administration if you have any concerns about the rent.
Deposit (external link)
With this form, you can contact the financial administration if you have any concerns about the deposit.
Other (external link)
Other questions on housing